Refund policy
Return & Refund Policy – Anto EcoWraps
At Anto EcoWraps, we take pride in creating high-quality handmade products. Due to the nature of our beeswax wraps, we have the following return policy.
1. Returns
For hygiene and safety reasons, we do not accept returns or exchanges on used products.
If your item is unused and in its original condition, please contact us within 3 days of receiving your order to discuss your situation.
2. Refunds
Refunds are only offered if:
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The product arrives damaged, or
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There is a fault with the product
To request a refund, please contact us with:
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Your order details
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A photo of the issue
3. Damaged Items
If your order arrives damaged, please contact us as soon as possible. We will do our best to resolve the issue, which may include a replacement or refund.
4. Final Sale
All custom orders and used products are considered final sale and cannot be returned or refunded.
5. Contact Us
If you have any questions, please contact us at:
Email: antoecowraps@gmail.com